Shipping & Delivery

Processing & Delivery Time

  • All orders are processed within 48 business hours from our Hong Kong headquarters.
  • Orders with personalized embroidery require an additional 3-5 business days for production and processing.
  • Delivery time is approximately 1-3 business days, depending on the delivery area and customs clearance.
  • All orders include a tracking number for easy status updates.

Shipping Fees

Region Order Amount Shipping Fee
Hong Kong Over HKD $200 Free
Hong Kong Under HKD $200 HKD $30

SF Express Pickup Points & Lockers

We offer SF Express pickup services. Please enter the SF Express pickup point address and code in the shipping address field to arrange delivery.

Processing & Delivery Time

  • All orders are processed within 48 business hours from our Hong Kong headquarters.
  • Orders with personalized embroidery require an additional 3-5 business days for production and processing.
  • Delivery time is approximately 3-5 business days, depending on the delivery area and customs clearance.
  • All orders include a tracking number for easy status updates.

Shipping Fees, Taxes & Duties

Region Order Amount Shipping Fee
Taiwan Over TWD $1200 Free
Taiwan Under TWD $1200 TWD $120

Note: The total amount and shipping fee at checkout do not include taxes and duties. Any additional charges imposed by customs will be the responsibility of the customer.

EZ WAY Real-Name Authentication Requirement

As per Taiwan Customs regulations, all individuals receiving international shipments must complete real-name authentication through the official app, "EZ WAY 易利委". This process ensures efficient customs clearance and timely delivery of your orders.

Important: Failure to complete the EZ WAY real-name authentication may result in customs clearance delays or the inability to receive your package. Ensure that your registration is completed prior to placing an order to facilitate a smooth delivery process.

Processing & Delivery Time

  • All orders are processed within 48 business hours from our Hong Kong headquarters.
  • Orders with personalized embroidery require an additional 3-5 business days for production and processing.
  • Delivery time includes the packing of your order upon confirmation.
  • All orders include a tracking number for easy status updates.

International Shipping Rates & Delivery Time

Country/
Region
Shipping Fee &
Free Shipping Policy
Delivery Time
(Business Days)
Australia Fee: $10 /
Free for orders over $100
4-10
Brunei Fee: $15 /
Free for orders over $100
3-7
Canada Fee: $15 /
Free for orders over $150
4-10
France Fee: $10 /
Free for orders over $100
4-10
Germany Fee: $10 /
Free for orders over $100
4-10
Indonesia Fee: $7 /
Free for orders over $65
4-9
Italy Fee: $10 /
Free for orders over $100
4-10
Japan Fee: $7 /
Free for orders over $65
3-7
Malaysia Fee: $7 /
Free for orders over $65
3-7
Netherlands Fee: $10 /
Free for orders over $100
4-10
New Zealand Fee: $10 /
Free for orders over $100
4-10
Philippines Fee: $7 /
Free for orders over $65
4-9
Singapore Fee: $7 /
Free for orders over $65
3-5
South Korea Fee: $7 /
Free for orders over $65
3-7
Thailand Fee: $7 /
Free for orders over $65
3-7
United Arab Emirates Fee: $10 /
Free for orders over $100
4-10
United Kingdom Fee: $10 /
Free for orders over $100
4-10
United States Fee: $10 /
Free for orders over $100
4-10
Vietnam Fee: $7 /
Free for orders over $65
4-9

Taxes & Duties

The final amount at checkout does not include taxes and duties. Any additional charges imposed by customs will be the responsibility of the customer.